AI Edge Subscription Refund Policy

Last updated: September 16, 2026

This page explains how refunds and cancellations work for each plan type.

Note: This policy applies only to subscriptions purchased directly through the AI Edge website. If you subscribed through Patreon or TradingView, refunds are governed by each platform's respective refund policy.

Monthly Subscriptions

You may cancel your monthly subscription at any time. Upon cancellation, you will retain access to all features through the end of your current billing period unless a refund is approved and access is adjusted as part of that review.

Monthly subscription refund requests may be submitted for review from Account Settings. Each request is reviewed by an administrator; submitting a request does not guarantee that a refund will be granted.

Note: AI Edge generally reserves refunds for rare error cases, such as accidental renewals, duplicate charges, or billing errors made after a confirmed cancellation.

To cancel or request a refund, visit Account Settings.

Annual Subscriptions

Annual subscriptions are offered at a discounted rate in exchange for a 12-month commitment. Because this discounted rate reflects the value of a full-year commitment, the following policy applies if you request a refund before your annual term ends.

Annual subscription refund requests may be submitted for review from Account Settings. Each request is reviewed by an administrator; submitting a request does not guarantee that a refund will be granted.

Note: AI Edge generally reserves refunds for rare error cases, such as accidental renewals, duplicate charges, or billing errors made after a confirmed cancellation.

If an annual refund is approved, the months you have already used will be recalculated at the standard monthly rate for your tier and platform (rather than the discounted annual rate). Your refund will equal the total annual amount you paid, minus the recalculated monthly cost for each month of access you received.

If the recalculated monthly charges for your period of use equal or exceed the total annual amount paid, no refund will be issued.

To cancel or request a refund, visit Account Settings.

Refund Processing

All refund requests will be responded to within 72 hours. Approved refunds will be returned to the original payment method and typically appear on your statement within 5–10 business days, depending on your bank or card issuer. A processing fee of $5.00 or 3% of the refund amount (whichever is greater) may be applied to cover transaction costs that are not recoverable.

What This Policy Does Not Cover

Chargebacks: If you initiate a dispute through your bank or payment provider instead of contacting us directly, we reserve the right to contest the chargeback and may suspend your account.

Terms of Service violations: Accounts terminated due to a violation of our Terms of Service are not eligible for refunds.

Related policies

Read the Terms of Service, privacy policy, and add-on refund policy.